Privacy Policy
Sekhem Healing Energy
Last updated: 26/01/2026
1. Introduction
Sekhem Healing Energy (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website or book a session with us.
This policy applies to all visitors, clients, and users of our services.
2. What personal data we collect
We may collect and process the following personal data:
Name
Email address
Phone number
Booking and appointment details
Information you voluntarily provide in intake or contact forms
Technical data such as IP address, browser type, and usage data (via cookies or analytics tools)
We do not collect or process sensitive medical data unless you voluntarily provide it for the purpose of your session.
3. How we use your data
We use your personal data to:
Provide and deliver our healing services
Manage bookings, payments, and communications
Respond to enquiries and support requests
Improve our website and services
Send service-related messages (e.g. confirmations, reminders)
Send marketing communications where you have opted in
Promote our services through advertising platforms
4. Advertising and marketing (important)
We may use personal data such as your email address or phone number to support advertising and marketing activities, including:
Showing our services on platforms such as Google Ads
Creating audience lists based on past clients
Measuring and improving advertising performance
Where used for advertising purposes, your data may be securely hashed before being shared with advertising platforms. This means the data is transformed into an unreadable format and is not shared in plain text.
Advertising is limited to our own services and is not sold or shared for third-party marketing.
You may opt out of marketing emails at any time. You may also request that your data is not used for advertising or audience matching.
5. Lawful basis for processing
We process personal data under one or more of the following lawful bases:
Performance of a contract – to provide booked services
Legitimate interest – to promote our services to existing clients in a reasonable, non-intrusive way
Consent – where you have explicitly opted in (e.g. marketing emails)
You may withdraw consent at any time.
6. Sharing your data
We may share your data with trusted third parties only where necessary, including:
Payment processors
Booking and scheduling systems
Analytics providers
Advertising platforms such as Google
These providers act as data processors and are contractually required to protect your data and use it only for agreed purposes.
We never sell your personal data.
7. Data retention
We retain personal data only for as long as necessary to:
Provide services
Meet legal and accounting obligations
Support legitimate business and marketing activities
You may request deletion of your data at any time, subject to legal requirements.
8. Your rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details below.
9. Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use the site and to improve functionality. You can control or disable cookies through your browser settings.
10. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
11. Contact details
If you have questions about this Privacy Policy or how your data is handled, please contact:
By visiting this page on our website: https://www.sekhemhealingenergy.com/contact
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.